Mandalay Newsletter: Enhancing Your Facility With Waste Software Best Practice

Hi ,

Are you getting the most out of your facility software and data?

In this issue, discover how you can optimise data architecture and data entry at your facility by reading Part 1 of our Best Practice series, see the impact Mandalay's Voucher Management product has had on one of our customers in our latest case study, consider the question 'Does your waste service meet your community needs?' and discover what's possible in Mandalay's Waste Management Review article.

Cheers,
The Mandalay Team

Bad data costs you more when working remotely.

The reason not to make a change is real. Some reasons could be; What we have is okay… I just move the data into excel to… I just walk over and ask… It’s only half a day a month too…

But the reality of that is when some or all of you are working remotely, bad data and out-of-date systems cost you more. The time taken and the indecision or lack of a decision from not having access to data costs you and your organisation.

For me, the #1 thing I’ve done across all my organisations is have a dashboard for each of them for each week. What are the key metrics I need to know – in real time – or as close to that as possible – that are going to inform the right data to make decisions?

Email me here or call me on 0421 385 985 to ask how we can implement better data and better procedures today to give you the trust you are looking for in your data.

Yours Sincerely,

Simon
CEO, Mandalay Technologies

Distributing approximately 90,000 waste vouchers at an average value of $90 per voucher. A progressive Local Government Authority and early adopter of technology that can support their ratepayers and residents.

Council had anecdotal evidence of fraud in their waste voucher program without the data to quantify or understand the magnitude of the problem. In addition, there were a significant number of lost voucher claims from residents and ratepayers which tied up the Customer Service and Waste teams...

by Waste Management Review

Local governments are increasingly leveraging digital vouchers to reduce liability, supported by data to provide tailored services to their customers.

Like every other sector, councils across the country are navigating the brave new world of COVID-19 and social distancing.

Delivering essential public health services such as water, sewerage, and waste, many of which are continually evolving to deal with a climate-conscious general public, is no easy task. For some councils, the concern is to continue to do so without delaying or reducing rates, fees and charges...