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Read our latest case study from Moonee Valley City Council.
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Keep your team up-to-date with Refresher Training.
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Registrations are now open for the Waste 2023 Conference.
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Tip of the month: Are your user permissions current?
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Filter your data to refine your reports.
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Welcome to another Mandalay newsletter!
This is a complex issue, but one I thought relevant to comment on. The recent media release circulated by WMRR in relation to the NSW election provided a
strong call to action to achieve diversion outcomes and circular economy ambitions. The role of the state in providing the right regulatory framework is undeniable.
Equally, I’d like to draw attention to a recent Waste Management Review article that focused on a customer of ours, AlburyCity. They are a NSW council who are already well on their way to achieving the 80% diversion target they have set, without the support of a landfill levy and within the limitations identified in NSW.
Like anything in life, success is within our control if we choose it.
In AlburyCity’s case, there has always been a focus on the business unit being economically viable and investing in greater diversion outcomes. They have identified what can be achieved within their community, continue to make iterative progress, investigate new or alternative solutions, and have alignment with their stakeholders. This has not happened overnight but has been a committed focus for a
decade.
Yes, the key initiatives identified by WMRR will be important to the industry and there needs to be clear education at the political level in order to have State support toward Federal targets.
Success is within your remit now, and we are committed to supporting your success. I would love to have a chat about this or any of the challenges you face so please reach out.
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Moonee Valley City Council Case Study
Maintaining Knowledge is Important
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In our latest case study, we were given the opportunity to speak with Craig Perry (Coordinator Waste Management and Recycling) and Adam Trezise (Transfer Station Team Leader) at Moonee Valley City Council.
Craig and Adam share their recent training experience with Mandalay and talk through the reason behind their decision to undergo training and the impact this has had on their team.
Click the link below to read their story.
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Keep Your Team Up-To-Date
Build Confidence with Refresher Training
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Even though the first quarter of 2023 is almost over it’s never too late to identify opportunities to improve your day-to-day operations. Refresher
training for your staff is just one way to achieve this.
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If you have new staff who need to learn the ropes, or you’d like to build confidence and enhance Mandalay
software knowledge within your existing team, we offer online and in-person refresher training in the following areas:
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- Administrator training
- Reporting training
- Site Operator training
Refresher training can be a very useful and easy way for your
team to stay on the right foot. Get in touch today to lock in a training session.
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Travel Miles
Spending Time with Customers in Person
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Many of you will know our Senior Implementation Consultant, Kumar Kannan.
Like many of our team, Kumar is available to support customers remotely, but he also thoroughly enjoys traveling and will visit facilities and teams in person when the opportunity arises.
It’s been a busy month as Emily and Shelby have also spent time with customers in WA too.
Kumar’s next stop will be Victoria.
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Waste 2023
Registrations Are Now Open
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If you're an existing Mandalay customer or would like to introduce yourself to the team, we’d love to hear from you! Either let us know before the event so we can arrange a catch-up or find us while you are there.
Rosemary Black, Brendon Horswell and Myriam Beyoddi will be attending the conference and are looking forward to seeing everyone there.
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Tip of the Month
Keep Your User Permissions Current
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It’s good practice to ensure that the
permissions you have set for your users are kept up to date. Not only will this keep your systems organised, but from a security perspective, it will make sure that the right people have access to the right information.
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Be sure to consider staff who have left or new staff
who have joined your organisation and ensure access and permissions have been updated to suit.Access to Applications From the Cloud
Access is managed within the naus Platform. Select the applications that a user should have access to and the role they should have. For example, are they a user or an admin.For more detailed information about managing user access in the naus Platform, visit this article on Mandalay's Customer Service Portal (CSP) - Managing Users in naus Platform.
Application Permissions
Permissions are managed within each application. For example, the user permissions for Facility Analytics & Reporting are managed within that application.
Unsure or need some guidance? Reach out to Mandalay's Support Team.
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Facility Analytics & Reporting
Filter Your Data to Refine Your Reports
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Operational Reports within the Facility Analytics & Reporting product allow you to filter the information in a report.
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Slicers
The controls across the top of a report are often called slicers as they allow you to cut down or refine the information that you can see.
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Your data can be sliced in several different ways, depending on the report that you're working with.
As you update the slicers, the remaining slicer options will automatically update. This means that you will only be given options within each slicer that have relevant information available to them. For example, if you have selected a particular product, only the sites
where that product is available will remain visible.
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Filters
In addition to slicers, there is also a group of filters down the right-hand side that will allow you to refine your reports even more. These are often used to set background filters that don’t frequently change.
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How Do You Access Mandalay's Facility Reporting Products?
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The Facility Analytics and Reporting product can be accessed via the naus Platform. Once you have logged into the naus Platform, click on the blue Facility Management tile.
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The reports you can access will depend on the subscription that you have.
Standard Reports: All customers have access to the Data Export tool and standard Operational reports within standard reporting.
Premium Reports and Insights: In addition to standard reports, customers using the Premium product can also access Custom Operational Reports, Administration Reports, Security & Auditing, System Status, and Facility Insights.
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Waste 2023 - Coffs Harbour
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LAWMAC Meeting - Cook Shire Council
30th Anniversary of LAWMAC
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18-19 May 2023
Simon Kalinowski and Myriam Beyoddi will be attending. Simon will share a presentation during the event that will look at the past 30 Years of Landfill & Waste Management and the next 30 years.
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Mandalay Technologies, Level 2, Suite C, 225 Montague Road, West End QLD 4101, Australia
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