FEBRUARY 2026 NEWSLETTER

This month...

- Resident Product Suite: New Functionality & Updates

- Updated Menu Experience: New Navigation

- Qld Regulatory: Changes Implemented for QWDS
- Tips this Month: Notifications in naus My Organisation

Hi ,

As we step into 2026, I want to extend my sincere thanks to all our customers, partners, and industry colleagues for your continued trust and collaboration. A new year always brings renewed energy and fresh opportunity, and this one is no exception. 

Our team have been focusing on maintaining the reliability and customer-first approach you expect from us, while also accelerating the work needed to integrate more deeply into the AMCS ecosystem. I’m incredibly proud of how our team has embraced this next chapter—balancing the delivery of day‑to‑day outcomes with the ambition to build something even stronger for the future. 

Across the sector, we’re seeing a clear shift toward smarter, more connected, and more data‑driven operations. Councils are looking for greater transparency and traceability, commercial operators are seeking efficiency gains across their facilities, and organisations of all sizes are recognising the value of integrated digital workflows. These needs continue to guide our investment and product direction, and we’re excited to share more throughout the year as new capabilities and enhancements come to life. 

To those who have recently joined us, thank you for choosing Mandalay. And to our long‑standing customers, your partnership remains central to everything we do. Your insights and feedback play a critical role in shaping our roadmap, and we remain deeply committed to supporting your success—today and into the future. 

Product Updates

Resident Product Suite

New Functionality & Updates

In addition, our team is progressing a series of smaller improvements to both vouchers and bulk waste workflows ahead of the upcoming renewal period. These updates are designed to streamline processes and ensure a smoother experience during peak activity.

Updated Menu Experience

New Navigation

We have released an update to the Facility Management and Resident Management interface to improve usability and streamline navigation.

The left‑hand menu is now collapsible and loads in a minimised state by default. It expands on hover and can be reduced further to icon‑only mode, providing additional screen space—particularly useful when viewing reports.

We have also updated the site selection drop‑down within transaction search, data exports, and paged reports. Inactive sites will now automatically appear at the bottom of the list, ensuring active sites remain prioritised at the top.

QLD Regulatory 

Changes Implemented for QWDS 

Please note that any submissions created prior to the weekend that remain unfinalised will need to be rerun to generate the updated file format. Further details are available in our knowledge article: Regulatory Update Feb 2026 – QWDS Update.

Tip of the Month

Notifications in Naus My Organisation

Are you using our Naus My Organisation (myOrgs) platform? If so, you may have noticed the notifications panel on the right-hand side. This is where you’ll find all the important updates you need, including product updates and new feature releases.

Don't worry if you are not using myOrgs yet, our team will be reaching out to customers in due course to get the migration process started. The migration activities mainly happen in the background with very little effort from customers, making the move seamless for your organisation.

If you’d like to learn more about what’s coming, take a look at our myOrgs overview article. And if you have questions about the migration, our team is always here to help.

Thanks for being a part of our community. Have a great month ahead and we look forward to sharing more content with you in our next edition.

The AMCS Team